Participant Code of Conduct

This Code of Conduct applies to everyone in a Sky Lumen Stage session: participants, presenters, organisers, and our own hosts. It exists because an interactive program only works when people feel able to take part, and one person can take that away from forty others in about a minute.

1. What we expect

Take part. Let other people take part. Treat the people you are playing with the way you would want to be treated in front of your colleagues.

That is the whole Code. The rest of this page is detail for the cases where it is not obvious.

2. Behaviour that is not acceptable

The following will not be tolerated in any session:

• harassment of any kind, including sexual harassment;
• abuse, threats, intimidation, or personal attacks;
• discriminatory language or behaviour, including language directed at race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability, age, or appearance;
• sexually explicit or graphically violent content, whether spoken, typed, or shown on camera;
• deliberately disrupting the session, including flooding the chat, hijacking audio, or sharing unrelated screens;
• sharing content that is unlawful or that infringes someone else rights;
• recording or photographing other participants without permission;
• impersonating another participant, the organiser, or our host.

3. Cameras and microphones

Nobody has to have their camera on. If a session is recorded, keeping your camera off is a reasonable way to take part without appearing in it.

Anything visible behind you on camera is visible to the whole session. Anything audible on an open microphone is audible to everyone. Mute when you are not speaking.

4. Chat

Chat is part of the program. It is not a side channel for commentary about other participants. Anything typed there can be read by the group and, where the session is recorded, will be in the recording.

5. Competition

Our quizzes and games are competitive on purpose, and a bit of noise is part of it. There is a line between playing hard and being unpleasant, and our hosts know where it is.

Looking answers up is not against this Code, but it is a fast way to spoil a game for everyone, including yourself.

6. What our host will do

A host will normally give one clear warning. If the behaviour continues, the host may mute the participant, remove them from the session, or, where a session cannot reasonably continue, stop it.

Where a session is stopped because of participant behaviour, the fee remains payable by the organiser. That is set out in our Terms and Conditions.

7. Serious incidents

Where behaviour is serious, we may end a participant involvement immediately and without a warning. We will tell the organiser what happened. Where behaviour appears to be unlawful, we may report it to the appropriate authorities.

8. Reporting

If something happens in a session and you do not want to raise it in front of the group, message the host privately during the session, or write to us afterwards through the contact section of our website. Tell us the date of the session, the organiser, and what happened.

We take reports seriously and we do not treat the person who reports as the problem.

9. The organiser role

The organiser knows the group and we do not. Organisers are responsible for making this Code available to the people they invite, and for supporting our host where a participant has to be warned or removed.

10. Our own hosts

This Code applies to our hosts too. If one of our hosts behaves in a way that breaks it, tell us. We will deal with it, and we will tell you what we did.

11. Changes to this Code

We may update this Code from time to time. The version published on the date of your session is the version that applies to it.